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    Update tungkol sa COVID-19
    Maaari mong baguhin o kanselahin ang mga reserbasyon mula sa iyong dashboard. Kung mayroon kang katanungan tungkol sa $250 milyong USD para tulungan ang mga host na naapektuhan ng mga pagkansela, bumisita sa Sentro ng Sanggunian.

    Paano ako magbibigay ng refund sa aking bisita?

    To refund a guest before their check-in date, go to Your reservations on airbnb.com, select a reservation, and click Issue refund.

    To refund a guest after their check-in date:

    1. Go to the Resolution Center on airbnb.com
    2. Choose the reservation you want to refund
    3. Under Select a Reason, choose Offer Partial Reimbursement
    4. Enter the desired amount, currency, and a message to your guest

    Note: After you send the details, your guest will be notified and can choose to accept or decline the offer. If the offer has been accepted, we’ll process your transaction within 48 hours. You’ll be notified once the transaction is complete. Once you submit the refund amount, the transaction is considered final. To ask your guest for any money back, you will need to submit a new request using the Resolution Center.

    Natanggap mo ba ang tulong na kailangan mo?